Friday, October 4, 2019

Warranty Info




When customers are purchasing carpet there is some concerns at the warranty.  The home owner is responsible for registering and keeping the information for the manufacturer.  
As a carpet retail company we offer a limited 1 year warranty for our carpet install.

Matinence... Matinence... Matinence it is a really big deal.
You can void your warranty if your carpet is not maintained correctly. 

Below are some sites to register your carpet.  Look for your brand of carpet and click the link associated with it.

SHAW- https://shawfloors.com/flooring/how-to/carpet/warranties/warranty-highlights

TUFTEX/ANDERSON- https://andersontuftex.com/warranty

DREAM WEAVER/ ENGINEERED FLOORS- https://www.dwcarpet.com/wp-content/uploads/sites/12/2017/06/Dream-Weaver-Care-Maintenance-Guide-6.21.17.pdf

DIXIE- http://www.dixie-home.com/web/forms/Warranty.aspx

PHENIX- https://www.phenixflooring.com/files/guides/CarpetWarranty.pdf

GULISTAN- http://www.gulistanfloors.com/assets/resource/warranty/gulistan-warranty-brochure.pdf

MOHAWK- https://www.mohawkflooring.com/customer-care/warranty

As a curtsey we offer a paper to help you keep record of your cleaning with the attached PDF.  This PDF is made so that you can keep all the information in one place.  If you purchased your carpet somewhere else, you can change the information or make one for your self.


As a side note, I do not recommend purchasing your carpet solely for its warranty. I feel that it is a good directive to show the quality of the carpet that you choose.  That being said each manufacturer has very specific things that must be done to warrant your carpet.  If these things are not completed correctly it can void your warranty.