We always love it when we hear good things from our customers. The positive feedback make us love our jobs. We appreciate when our customers let us know how we are doing so that we can continue to grow.
Just because we read this and our heads grew, we felt the need to share.
These pictures are of my Adura Vinyl plank. I LOVE MY NEW FLOORS. We live in a mountainous area of Utah. We get lots of snow, or sometimes not at all, but our area is usually humid or really windy. I have 2 kids and a dog/puppy. Because of the humidity in our area, our Mannington laminate floors were peaking and peeling very badly, not to mention the 2 kids and dog are rough on the floors as well. My laminate floors were so bad you had to wear socks or they would scratch your feet. The cute gals at Johnson carpet, Diana and Kyra worked with Mannington and my warranty claim, to get my floors replaced and looking good. I owe them a huge credit of appreciation for all the work they did and getting that resolved. When I first contacted Johnson's carpet I loved the mom and pop hometown feel. I had contacted my home builder, RC Willey and several other flooring agencies, and I felt like a number and no one cared. Diana and Kyra were always on top of returning my emails or calling me. Their customer service was wonderful, and no matter how dumb of a question or repetitive, I had in regards to my warranty claims or installation, Diana or Kyra always answered.
When Diana and Dan came up to measure we started talking about flooring options, we thought we had to choose from laminate or engineered wood because of the humidity and my kids, which is not the case. Diana suggested the Adura vinyl and how vinyl flooring has changed over the years and how much better it is. At first my husband and I were really iffy on the idea of a vinyl floor in our home, but eventually came around. After doing extensive research and watching as many Youtube videos we could on vinyl plank resiliency and external conditions, we decided to go with Adura vinyl. It is water resistant, scratch resistant and very durable to dings, and dents. I have dropped water bottles, milk, spaghetti, flour, sugar, glitter, slide chairs, shoes, mud, acrylic paint, face paint, and numerous things. It has all cleaned up beautifully, you would never be able to tell I just cleaned up a gallon of milk or dropped a bottle of acrylic paint. I am clearly a klutz. With our old laminate floor or engineered wood, you could see pits from dropped items and scratches from the dog, and something’s just never cleaned up very well, without leaving a residue or stain. With our laminate floor, if you were to drop something and it got in that unsealed seem, it warped the plank or would stain it and it just looked awful. Cleaning the Adura planks is beautiful. You can get down on your hands and knees and wash by hand, or use a wood floor cleaning apparatus, as long as not a steam vac. I use my Hoover floor vac with just water, because I get nervous with chemicals.
Dan took about 2 ½ - 3 weeks to do my floors, but that too included a holiday weekend. My husband and I like to work on home projects and so to help Dan out and to help cut costs a little bit, my husband and I removed the old laminate flooring and base boards. When we approached Diana of having Dan install new 6” baseboards for us instead of the old 2 ½”, she said that was no problem and Dan didn’t see any problems with it. We did have to pay an additional cost, but to us it was worth it. It made our home so much more classier and our vaulted ceilings not so high. Strange I know. Dan did an incredible job, I just cannot thank him enough for the great job he did. The corners look awesome on the bullnose and where the baseboard would meet a cabinet, the transition is wonderful. The contractor my builder hired to install the previous baseboards, not so much. Everything that looked bad on them was. Dan also did an awesome job on the transition from carpet to vinyl in our living. Dan also went above and beyond with the pattern of the planks. You cannot see the pattern unless you sit and stare and really look for one. The planks came in 8 patterns, I swear Dan made it a 24+ pattern.
We are beyond happy with our floors. Everyone who has come to our home always compliments us on the floors first. The Adura plank is beautiful and looks like real scrapped and knotty wood which is the look we were going for without the western country feel. We are beyond impressed with the time and dedication Dan put in the installation of our floors. He even worked when he had a wicked head cold. The time took a little longer than we had anticipated but with the amount of detail Dan put into making sure the planks were down solid and the pattern looked perfect, we won’t complain at all. We will be using Johnson’s carpet again in the future.
Thank you to Diana, Kyra and Dan for all of your help, hard work and dedication. My flooring looks amazing.
Thank you, thank you to our wonderful customers and for making us feel so wonderful. We hope that you love your floor as much as we do! I appreciate all the kind words. I hope this floor makes you very happy for a very long time.
